My cancellation was a two-step process:
- Send them an email informing them that I wish to cancel.
- Confirming that I wanted to cancel when they asked if I was sure.
My total investment in the entire process was less than forty-five seconds. The cycle time on the process was about ten hours, most of which were during the night-time.
Maybe there are some circumstances where it is hard to cancel with them but I certainly didn't experience it. All in all, I was happy with the service they provided. I would recommend it to anyone who needs to build and maintain that kind of mailing list.
